Can the agent switch languages mid-call if the caller switches?

Yes. Our agents maintain full context across a conversation and can follow a bilingual caller who switches languages. The agent adapts naturally without losing the thread of the conversation.

How does the agent handle regional accents and dialects?

We use speech recognition models tuned for regional accent variation — UK vs US English, Castilian vs Latin American Spanish. If your primary market has a specific accent profile, we fine-tune during setup.

Is outbound calling compliant across multiple markets?

Yes. We build market-specific compliance into every multilingual outbound deployment — UK PECR, GDPR, US TCPA, and equivalent local regulations. Suppression lists, consent verification, and call timing rules are configured per jurisdiction.

How long does it take to deploy a multilingual agent?

A two-language agent covering a defined set of use cases typically goes live within four to six weeks. Each additional language adds approximately one week of calibration. We always run a parallel period before full deployment.

What does the agent do when it encounters a language it doesn't support?

For languages outside your configured set, the agent politely acknowledges the limitation, offers to continue in a supported language if appropriate, and escalates to a human agent with a conversation summary if not.

Part of UIDB Group

AI Voice Agents for Global Business — Every Language, Every Call

Name: AI Voice Agente
Address: 90 York Way, London, N1 9AG, UK, GB
Telephone: +44 7394 571279
Price range: From £1,000

Your customers call in English, Spanish, French, and Arabic. They call at 2am and on bank holidays. Our AI voice agents handle every enquiry in natural conversation, in the right language, at any hour — qualifying leads, booking appointments, and resolving queries without a queue, a script, or a human operator standing by.

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AI Voice Agents That Handle Every Call — In Every Language

20+

Languages Supported

24/7

Availability

65%

Cost Reduction vs Human Agents

From £1,000

Starting Price

Let's build something great together — get in touch

Our Services

Multilingual AI Voice Agents

Deploy AI voice agents that converse fluently in English, Spanish, French, Arabic, Portuguese, and 15+ other languages. One agent, every caller, automatic language detection.

Inbound Call Handling

Answer every inbound call immediately in the caller's language. Resolve queries, route to the right team, and capture lead details — without hold music or voicemail.

Outbound Sales Agents

Run outbound calling campaigns in any language at scale. Qualify prospects, handle objections, and book meetings — without increasing headcount.

Appointment Booking Agents

Let callers book, reschedule, or cancel appointments in their own language — at any hour, with real-time calendar integration and automated confirmations.

Multilingual Support Automation

Handle routine support calls in any language — order status, returns, account queries — without a support agent, 24 hours a day.

Lead Qualification Agents

Qualify every inbound enquiry in the caller's language. Score leads against your criteria and route hot prospects immediately — regardless of time zone.

How We Work

A systematic approach to building excellence.

Discovery & Language Mapping

We identify your target markets, the languages your customers speak, and the call types the agent needs to handle in each language.

Voice & Conversation Design

We design conversation flows per use case and language, configure the agent's voice and personality, and build the knowledge base.

Integration & Multilingual Testing

We connect to your phone system, CRM, and calendar, then test extensively across all languages and scenarios before going live.

Launch & Continuous Optimisation

We go live, monitor call quality across all languages, and continuously improve performance based on real call data.

Case Studies

View All Work →

International Property

Global Property Partners: 55% More Qualified Leads with Multilingual Voice AI

We deployed a multilingual AI voice agent that automatically detected the caller's language and handled the full enquiry — property availability, viewing booking, buyer qualification — in the correct language, routing to the appropriate regional team.

✓55% increase in qualified leads captured per month

✓After-hours multilingual conversion improved from 9% to 48%

✓Language routing errors eliminated completely

What Our Clients Say

“We operate across the UK, Spain, and Portugal and our enquiry line was a mess — callers in the wrong language reaching the wrong agents, after-hours calls going to voicemail. The AI voice agent handles all three languages seamlessly, qualifies the enquiry, and routes to the right regional team. Lead qualification rate improved by 55% in the first quarter.”

James Whitfield

Operations Director, Global Property Partners

“Our customer base spans 14 countries and multilingual staff were a constant challenge. The voice agent handles enquiries in 8 languages with quality that's genuinely impressive — callers don't realise they're talking to AI. Call containment above 80%, multilingual support headcount down 40%.”

Priya Sharma

Head of Customer Experience, Horizon Finance

“Most vendors could only do English or Spanish well — not both. The AI agent switches languages naturally, handles complex qualifying conversations in both, and books directly into our CRM. Effective sales hours went from 9 to 24 without any additional hiring.”

Carlos Mendez

CEO, Latam Bridge Consulting

From Our Blog

Frequently Asked Questions

Our agents natively support English, Spanish, French, Portuguese, Arabic, German, Italian, Dutch, Polish, and 10+ additional languages. Language detection is automatic — the agent responds in the language the caller uses from the first utterance, with no configuration needed per call.

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Let's talk about your goals — the first consultation is on us.

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